How to manage your DNS records Print

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DNS records control where different services for your domain point. You manage them in cPanel under Zone Editor if the domain is hosted with us.

Common record types:

  • A record: points a name (like yourdomain.rw) to an IP address (your server).
  • CNAME record: points a name to another name (for example www to yourdomain.rw).
  • MX record: directs email for your domain to the correct mail server.
  • TXT record: holds text values, often used for email verification (SPF, DKIM) and domain ownership checks.

Editing DNS incorrectly can take your website or email offline, so change one record at a time and keep a note of the original values. If you are unsure, open a ticket and tell us what you are trying to achieve.


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